REFUND POLICY

REFUND POLICY

Our Guarantee here at Dr Fit™ means if you are not satisfied with your order let us know within 30 days and we will give you a stress-free refund.

If you are wishing to inquire about a refund please email: drfitau@gmail.com

Your email will be of our highest priority and will see a response promptly. 

 

WHAT IF THE ITEM(S) I RECEIVED ARE DEFECTIVE/INCORRECT/DAMAGED?

Did you receive a faulty unit, or the wrong product? Simply not satisfied with your order?

Please contact our Customer Support team @drfitau@gmail.com

Please include the following information:

  • Order number

  • Proof of purchase

  • Video or photo of the faulty product (if applicable)

  • Complete delivery address

  • Contact telephone number

    In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.