Our Guarantee here at Dr Fit Pty Ltd means if you are not satisfied with your order & let us know within 30 days and we will give you a stress-free refund.
If you are wishing to inquire about a refund please email: email@example.com
Your email will be of our highest priority and will see a response promptly.
WHAT IF THE ITEM(S) I RECEIVED ARE DEFECTIVE/INCORRECT/DAMAGED?
Did you receive a faulty unit, or the wrong product? Simply not satisfied with your order?
Please contact our Customer Support team: Team@drfitau.com
Please include the following information:
- Order number
- Proof of purchase
- Video or photo of the faulty product (if applicable)
- Complete delivery address
- Contact telephone number
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.